Hello, welcome to Mos Tech Tips. You may feel frustrated due to the crashing error while playing Division 2. Don’t worry. In this post, I’ll show you the comprehensive guide on resolving the error. Read on to learn the step-by-step guide.
Fix the Division 2 Crashing Error by using these solutions:
Solution 1: Check Division 2’s System Requirements
Solution 2: Update Your Graphics Drivers
Solution 3: Verify the Integrity of Game Files
Solution 4: Disable Overclocking
Solution 5: Update Windows OS
Solution 6: Disable Background Applications
Solution 7: Check for Third-Party Software Conflicts
Solution 8: Reinstall the game
Solution 9: Seek Support from Ubisoft
Solution 1: Check System Requirements and Compatibility
If you’re not sure if your system meets the game’s system system requirements, you should check that before diving into other solutions. To make the game run smoothly on your computer, you need to ensure your system meets the game’s system requirements and compatibility. Crashes can occur when your hardware struggles to keep up with the game’s demands.
The vendor of the game has listed the minimum system requirements and recommended system requirements on their official website. You just go check it.
Follow these steps:
1) Visit Ubisoft’s official website.
2) Compare your hardware to the listed requirements.
3) Upgrade any components if needed to exceed the minimum requirements.
Solution 2: Update Your Graphics Drivers
Outdated graphics drivers can be a common cause of game crashes. When the graphics drivers are incompatible or outdated, the game may struggle to communicate effectively with your GPU, leading to instability and crashes. So, to fix the Division 2 crash error, you can try updating your graphics drivers.
For NVIDIA Users:
1) Open the NVIDIA Control Panel by pressing the Windows logo key and typing Nvidia Control Panel.
2) Click on Help in the top menu and choose System Information.
3) Take a look at what graphics card you have and what the current driver version of the graphics is.
4) Visit NVIDIA’s driver download page and find the latest driver for your graphics card.
5) Download and run the installer, following the on-screen instructions to install the driver.
For AMD Users:
1) Open Device Manager.
2) Expand the category of Display adapters.
3) Find your graphics card, right-click on it and select Properties.
4) Go to the Driver tab then you’ll know what the current driver version is.
5) Go to AMD’s driver download page and find the latest driver for your graphics card.
6) Download and run the installer, following the on-screen instructions to install the driver.
Pro Tip: You can use a reputable third-party software application like Driver Easy to help update your graphics drivers. With driver update tools, you just need a few clicks, then you not only update the graphics drivers but also update other drivers.
Solution 3: Verify the Integrity of Game Files
Corrupted game files can be the culprit of the error. If a file becomes corrupted or damaged, it can result in crashes as the game tries to access or process that file. So, use the verifying game file feature of the game launcher to verify the integrity of game files and repair or replace any corrupted files.
For Steam Users:
1) Launch Steam.
2) Find Division 2 in your Steam Library.
3) Click the gear icon on the top right side and select Properties.
4) Select the Local Files tab and click the Verify the integrity of game files button.
5) Steam will verify the game’s files – this process may take several minutes.
For Epic Games Launcher Users:
1) Open the Epic Games Launcher.
2) Find Division 2 in your Epic Games Library.
3) Click the three dots on the right side of the game line and select Manage.
4) Click the Verify button.
5) Wait for validation to complete. It may take a while to verify all your files.
Solution 4: Disable Overclocking
If you have Overclocking enabled for your CPU or GPU, disable it to see if it helps fix the Division 2 crash error. Overclocking your CPU or GPU might give you a performance boost, but it can also lead to crashes if not properly managed.
Refer to the below steps to disable Overclocking:
1) Restart your computer and enter the BIOS/UEFI settings during boot (usually by pressing a key like Del or F2). If you have no idea how to do it, open your web browser and perform a web search.
2) Locate the Overclocking settings for your CPU and GPU.
3) Set them to their default values.
Solution 5: Update Windows OS
Game developers keep updating their games in order to better work with the latest Windows Updates. On the other side, an outdated Windows version may lack essential updates for smooth gaming and lead to game crashes. So, to fix the Division 2 crash error, you can try updating Windows OS.
You can update Windows OS through Windows Update:
1) Press the Windows logo key, type “Windows Update” and select Check for updates.
2) Install any available updates.
3) Restart your computer to finish the installation.
Solution 6: Disable Background Applications
Background apps are eating up system resources without your notice. If the background apps are using a lot of system resources, the game may run without enough system resources and then cause crashes. You can disable all unused background applications to free up resources and see if the crash error disappears.
To do so:
1) Press Ctrl+Shift+Esc keys to open the Task Manager.
2) End the running processes you don’t need while gaming in the Processes tab.
Solution 7: Check for Third-Party Software Conflicts
The Division 2 crash error can be caused by third-party software conflicts. Antivirus programs or overlay applications can interfere with the game’s processes, leading to crashes. Temporarily disabling these applications may help fix the crash error.
Disable or exit antivirus software temporarily, and check to see if the error still persists.
Disable overlays from software like Discord or GeForce Experience, and check to see if the error still persists.
Solution 8: Reinstall the Game
If all else fails, reinstalling the game might help, which will reset every game setting. This solution works if the error is caused by faulty game settings. Before reinstalling, you may want to backup the important game files.
How to reinstall the game:
1) Open the Control Panel.
2) View by Category and click on Uninstall a program.
3) Find Division 2 and uninstall it from your system.
4) Download and install the latest version of Division 2 and then play it to see if there are any errors.
Solution 9: Seek Support from Ubisoft
Already try resolving the error on your own but with no luck? Maybe it’s time to seek professional help. Contact Ubisoft’s support team and they will help troubleshoot the issue:
1) Visit the Ubisoft Help page and log in or create an account.
2) Click the Contact Us button.
3) Fill out the required information, describe your issue (provide detailed information as much as possible), and then submit a support ticket.
4) Wait for a response from Ubisoft’s support team.
Conclusion
The Division 2 crash error can occur while you’re playing the game. The specific reasons stay unknown. However, you can try the possible solutions to fix the error. Follow the detailed steps above and you may fix the crash error. If you need a hand while trying to fix the error, just leave a comment below. Other fellow gamers may have the answers to your questions.
Thank you for reading and hopefully you find this post helpful. Happy gaming!