You have sound issues on your computer. When you run the Play Audio troubleshooter, you get the “Generic Audio Driver Detected” error. Don’t worry. In this post, you’ll learn the possible solutions to fix the error. Apply to Windows 11, 10, 8, & 7.
To fix the error, try the methods below:
Method 1: Check the status of your audio services
To fix the error, the first thing recommended to do is to check the status of your audio services. Ensure the audio services are running and the Startup type is set to Automatic. Here’s how to do it:
1) Press Win+R keys to open the Run box.
2) Type “services.msc” into the Run box and click OK. Then the Services window will open.
3) At the Services window, locate the Windows Audio service and the Windows Audio Endpoint Builder service.
4) Double-click on these two services to open the Properties window for each.
5) Check if the Startup type is set to Automatic and if the Service Status is Running.
If not, change the Startup type appropriately and click the Start button, then click OK to save the changes. After that, restart your computer and check to see if the “Generic Audio Driver Detected” error still persists.
If the error still occurs, continue to try Method 2.
Method 2: Reinstall audio drivers
The “Generic Audio Driver Detected” error can be caused by faulty audio driver issues. You can try reinstalling audio drivers and see if it helps. To do so:
1) Open Device Manager (learn how to access Device Manager).
2) Double-click on Sound, video and game controllers to expand the category.
3) Right-click on the sound card device, for example, Realtek Audio, and select Uninstall device.
4) Tick the box next to Delete the driver software for this device.
5) Click Uninstall.
After the uninstallation completes, reboot your computer then Window will reinstall the driver automatically. Then check to see if you’re still facing the “Generic Audio Driver Detected” problem.
If Method 2 doesn’t work, continue to try Method 3.
Method 3: Update audio drivers
If reinstalling audio drivers doesn’t fix the problem, you can try updating the audio drivers.
You can download and install the latest audio drivers from the manufacturer’s website. Since the sound card is embedded in the motherboard, you can download the audio drivers from the motherboard manufacturer’s website. Following steps are for your reference:
1) Go to your motherboard manufacturer’s website.
2) Go to the Support page (in some cases, it could be the Driver Download page) where you can search and download drivers.
3) Search with your motherboard model number then you can download the latest audio drivers you want.
4) After the download is done, double-click on the downloaded file and follow the on-screen instructions to install the driver. After that, the “Generic Audio Driver Detected” error should be fixed.
Hopefully you find this article helpful. If you have any questions, feel free to drop a comment below. I’ll get back to you ASAP.