In this post, you’ll learn the possible solutions to fix your bluetooth audio device code 10 error in Device Manager. Try the methods one by one and see if you can find the one that works for you.
Method 1: Reinstall the drivers for the device
Method 2: Update the drivers for the device
Method 3: Try re-pairing the device
Method 4: Run bluetooth troubleshooter
Method 5: Delete the UpperFilters and LowerFilters values in the registry
Method 1: Reinstall the drivers for the device
The bluetooth audio device code 10 error can be caused by corrupted drivers. To fix the error, you can try reinstalling the drivers for the device. To do so:
1) Open Device Manager (learn how to access Device Manager).
2) Right-click on the bluetooth audio device that has the code 10 error, and then select Uninstall or Uninstall device from the menu that appears.
3) After the driver is uninstalled, shut down your computer.
If you’re using a laptop: After shut down the computer, unplug the power cable, press and hold down the power button for around 60 seconds, and then plug the power cable back. This is to make sure all the power is discharged.
4) Power on your computer.
5) Open Device Manager.
6) Right-click on your bluetooth audio device and then select Scan for hardware changes.
Method 2: Update the drivers for the device
The device code 10 error in Device Manager can occur due to missing a “FailReasonString” value in the hardware key. Updating the device drivers can help fix the error. To fix the bluetooth audio device code 10 error, you can also try updating the drivers. Here’s how:
1) Open Device Manager.
2) Double-click on the device to open the device’s Properties dialog box.
3) In the device’s Properties dialog box, go to the Driver tab and click the Update Driver button.
4) Click Search automatically for drivers. Then Windows will search new drivers for the device and install the drivers if new drivers are available.
Method 3: Try re-pairing the device
Re-pairing the bluetooth device can fix some bluetooth device not working issues, such as the bluetooth audio device code 10 issue. Here’s how:
1) On your keyboard, press the Windows logo key, type “devices” and then click “Bluetooth and other devices settings” from the result list.
2) Select the device and then click Remove device.
3) Click Yes to confirm the removal.
4) Try pairing the device again.
Method 4: Run bluetooth troubleshooter
To the bluetooth audio device code 10 error, you can try to run the Windows built-in bluetooth troubleshooter. Here’s how:
1) Press Win+I keys to open the Settings window.
2) Select Updates & Security.
3) Click Troubleshoot at the left pane. Then at the right pane, click on the Additional troubleshooters link.
4) Under “Find and fix other problems”, click Bluetooth -> Run the troubleshooter.
5) Follow the on-screen instructions to find and fix the problem.
Method 5: Delete the UpperFilters and LowerFilters values in the registry
If UpperFilters and LowerFilters values are corrupted, device manager errors can occur such as the code 10 error. If other methods haven’t worked, you can try to delete the UpperFilters and LowerFilters values in the registry. To do that, follow the steps below:
Important: Modifying registry incorrectly can cause other system issues. You’re at your own risk editing the registry. Be careful to follow each step. It’s recommended you back up the registry (leanr how to back up the registry) so you can restore it if necessary.
1) Press Win+R keys to open the Run box.
2) Type “regedit” into the Run box and click OK to open the Registry Editor.
3) At the left pane, navigate to the bluetooth registry key: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
To navigate, you can copy and paste the below key to the address bar and then press Enter:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
4) At the right pane, right-click on UpperFilters and select Delete.
5) Next, delete the LowerFilters key, if found.
6) Close Registry Editor.
7) Restart your computer.
Hopefully you find this post helpful. If you have any questions, feel free to drop a comment below. I’ll get back to you ASAP.