You can’t login to Fortnite and are stuck on the “Checking for updates…” screen. That can be frustrating. But don’t worry. Following troubleshooting will help you fix this issue.
The “stuck on checking for updates” issue commonly occurs to Xbox One users and PC users. You can click one of the links below to get the methods to fix this issue according to your needs.
Methods for Xbox One users
Methods for Windows PC users
Methods for Xbox users
If you use Xbox One to play Fortnite and encounter the “stuck on checking for updates” issue, you can try the 5 methods below to fix the issue.
Method 1: Restart Fortnite
Restarting the game can help fix many Fortnite not loading issues such as the “stuck on checking for updates” issue:
1) Exit Fortnite.
2) Restart your Xbox One console.
3) Launch Fortnite again.
If the error still occurs, continue to the next step.
Method 2: Restart your router and modem
This could be due to bad network connection. Restarting your router and modem may help fix the issue. Here’s how:
1) Unplug your router and modem.
2) Leave the router and the modem unplugged for at least 30 seconds.
3) Plug the router back in followed by the modem.
After that, restart Fortnite and check to see if the error is fixed.
Method 3: Clear MAC address
Many users have reported that clearing MAC address helped them fix the issue. You can try clearing MAC address as well to see if it works for you.
1) Press the Xbox button to open the guide.
2) Select Settings.
3) Select Network Settings.
4) Select Advanced Settings.
5) Select Alternate Mac Address.
6) Select Clear then the console should restart.
If Method 3 doesn’t work for you, you can try Method 4.
Method 4: Connect to a different network
If possible, try connecting to a different network,for example, your neighbour’s WiFi network, then see if it helps fix the issue. Or try using a hotspot temporarily to see if it helps fix the issue.
If the issue is fixed when you connect to a different network, it means your home network is the cause. You can try playing Fortnite at a different time when your home network gets better.
Method 5: Reinstall the game
To fix the Fortnite “stuck on checking for updates” issue, you can try uninstalling and then reinstalling the game. Here’s how:
First, uninstall Fortnite:
1) Press the Xbox button to open the guide.
2) Select My games & apps > See all > Games, then select Fortnite at right.
3) Press the Start button on your controller (the button with 3 horizontal lines).
4) Select Uninstall.
5) Select Uninstall all to confirm the uninstallation.
Second, download and install Fortnite from Xbox One again.
Methods for Windows PC users
If you use a computer to play Fortnite and encounter the “stuck on checking for updates” issue, you can try the methods below to fix the issue.
Method 1: Restart Fortnite
To fix this issue, you can try restarting Fortnite. Before restarting the game, check to ensure all Fortnite-related processes are closed.
Here’s how to do it:
1) Close Fortnite.
2) Open Task Manager.
To open Task Manager, right-click on the Start menu button and then select Task Manager.
3) At the Processes tab, check if there are any remaining Fortnite processes. If yes, close those processes.
4) Restart Fortnite and check to see if the error is fixed.
If Method 1 doesn’t work for you, continue to the next method.
Method 2: Restart your router and modem
This could be due to bad network connection. Restarting your router and modem may help fix the issue. Here’s how:
1) Unplug your router and modem.
2) Leave your router and modem unplugged for at least 30 seconds.
3) Plug the modem back in followed by the router.
After that, restart Fortnite and check to see if the error is fixed.
If Method 2 doesn’t work for you, continue to try Method 3.
Method 3: Change your DNS
Changing your DNS to Google’s public DNS may help fix the “Fortnite stuck on checking for updates” issue. To do so:
1) On your keyboard, press Win+I (the Windows logo key and the I key) at the same time to open the Windows Settings window.
2) Select Network & Internet.
3) Click on Change adapter options.
4) Right-click on the network device you’re currently using and select Properties.
5) Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
6) Select Use the following DNS server addresses, then change the Preferred DNS server and the Alternate DNS server as follows:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4
7) Click OK to save the changes.
8) Restart your computer
After that, restart Fortnite and check to see if the error is fixed.
If Method 3 doesn’t work for you, continue to try Method 4.
Method 4: Connect to a different network
If possible, try connecting to a different network, for example, your neighbor’s Wi-Fi network, then see if it helps fix the issue. Or try using a hotspot temporarily to see if it helps fix the issue.
If the issue is fixed when you connect to a different network, it means your home network is the cause. You can try playing Fortnite at a different time when your home network gets better.
If Method 4 doesn’t work for you, you can try Method 5.
Method 5: Reinstall the game
Reinstalling the game may help fix the issue. You can reinstall Fortnite through Epic Games Launcher. Here’s how:
1) Open Epic Games Launcher.
2) Go to your Library.
3) Click the three dots next to Fortnite.
4) Click Uninstall.
5) After you uninstall Fortnite, you can install Fortnite from Epic Games Launcher again.
Hopefully you can fix the “Fortnite stuck on checking for updates” issue with the above steps. If you have any questions, feel free to drop a comment below. I’ll get back to you ASAP.
it is still not working for me pls help