If you’ve ever encountered the frustrating issue of having no sound on your Chromebook, you’re not alone. Many Chromebook users have reported no sound issue as well. In this post, I’ll walk you through various methods to resolve no sound issues on your Chromebook. Read on to follow the steps to fix the issue.
6 Methods to Fix No Sound on Chromebook
Method 1: Restart Your Chromebook
Method 2: Check the Volume
Method 3: Check Connections (for External Audio Devices)
Method 4: Choose the Correct Output Device
Method 5: Check for System Updates
Method 6: Perform a Powerwash
Method 1: Restart Your Chromebook
Sometimes, a simple restart can help resolve sound issues. If you haven’t restarted your Chromebook, this can be the first method you can try.
To restart your Chromebook:
1) Press and hold your Chromebook’s Power button for 1-2 seconds. Then you’ll see the ChromeOS power menu pop up.
2) Select Shut down or Power Off and wait for your Chromebook to turn off.
3) Press the Power button to turn it on to see if the sound is working again.
Various ways to restart a Chromebook? Visit this article: How to Restart Your Chromebook.
Method 2: Check the Volume
Whenever there’s no sound on Chromebook, you should check and ensure the Volume is not muted.
1) Click on the system tray in the bottom right corner of the screen.
2) Locate the volume icon and click on it.
3) Ensure that the volume is not muted and set to an appropriate level (not too low).
If the volume icon appears grayed out, it indicates that the sound is muted. You can click the volume icon to unmute it.
Method 3: Check Connections (for External Audio Devices)
For external audio devices like external speakers or headphones, the issue can be caused by loose connections. If you’re using external audio devices, ensure they’re properly connected to the audio jack of your Chromebook.
- Unplug and replug your external audio device. Ensure the device is firmly inserted to the port.
- Test the external audio device on another machine or use a new audio device. Ensure the device itself doesn’t have problems.
Method 4: Choose the Correct Output Device
One of the reasons for Chromebook no sound issues is selecting the wrong output device. So, check and ensure the correct output device is selected. To do so:
1) Click on the system tray in the bottom right corner of the screen, then click on Settings (the gear icon).
2) Select Device > Audio.
3) Under the Output section, next to Speaker, you’ll see what the current output device is.
Click on the dropdown menu, then you can choose the correct output device.
Method 5: Check for System Updates
Outdated drivers or software can be the culprit being your Chromebook no sound issues. To fix the issue, you can try updating your Chromebook operating system, which will update drivers and software. You can follow these steps to check for system updates:
1) Click on the system tray in the bottom right corner of the screen, then click on Settings (the gear icon).
2) Click on About Chrome OS.
3) Click on Check for updates and follow the on-screen instructions to install any available updates.
Method 6: Perform a Powerwash
If none of the above methods works, the last resort you can try is to perform a Powerwash, which will reset your Chromebook to its factory.
Important: A Powerwash will erase all the information on your Chromebook’s hard drive, including your settings, apps, and files. Before you perform a Powerwash, you should back up your important files and data.
To perform a Powerwash, follow these steps:
1) Click on the system tray in the bottom right corner of the screen, then click on Settings (the gear icon).
2) Expand the Advanced settings, then select Reset settings.
3) Under the Powerwash section, click the Reset button.
4) Click on Restart.
5) After Chromebook restarts, click on Powerwash.
6) Click on Continue, then the reset process will start.
7) After the reset process completes, follow the on-screen instructions to set up your Chromebook.
8) Check to see if the no sound issue is fixed.
Conclusion
Having no sound on your Chromebook can be frustrating. Fortunately, no sound issues can be resolved with the right method. In this post, there are 6 methods mentioned. You can try these methods one by one. After that, you may resolve your Chromebook no sound issues and enjoy uninterrupted audio once again.
Hopefully this post helps address your Chromebook no sound issues. If you have any questions and other methods to share, feel free to leave a comment below.