You’re likely reading this because your computer can’t wake up from sleep mode in Windows 10. Not to worry. You can fix the problem with the methods below.
There are multiple reasons for this problem, for example, incorrect power settings and corrupted drivers or files. You can try the six methods below one by one until the problem is resolved.
Note: In order to follow the steps, you need to log on to Windows 10 Normal Mode. If you’re still in Sleep Mode, you’ll need to perform a hard shutdown and restart your computer so you can enter the Normal Mode.
Method 1: Allow keyboard and mouse to wake up the computer
Method 2: Update drivers in your computer
Method 3: Don’t allow computer to turn off USB Root Hub to save power
Method 4: Refresh the hiberfil.sys file
Method 5: Enable hybrid sleep
Method 6: Turn off fast startup
Method 1: Allow keyboard and mouse to wake up the computer
When your computer can’t wake up from sleep, your keyboard or mouse may not be allowed to wake up the computer. To fix the problem, you can go to the Device Manager and configure the settings to allow the keyboard or mouse to wake up the computer. To do so:
1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.
2) Type ‘devmgmt.msc’ into the Run and click OK to open the Device Manager window.
3) Expand the Keyboards category and double-click on the keyboard device to open the Properties window.
4) Select the Power Management tab and ensure the checkbox Allow this device to wake the computer is checked. If it’s unchecked, click the box and click OK to save the changes. Then move on to the next step. If it’s already checked, this method doesn’t work for you,you can try other methods.
5) Expand the Mice and other pointing devices category then double-click on the mouse device to open the Properties window.
6) Ensure the checkbox Allow this device to wake the computer is checked. If it’s unchecked, click the box and click OK to save the changes.
7) Check to see if the problem is resolved.
Method 2: Update drivers in your computer
Corrupted drivers (chipset drivers, display drivers, etc.) can cause Windows 10 not to come out of Sleep Mode. To fix the problem, you can try to update the drivers in your computer.
You can go to the PC manufacturer’s website or device manufacturer’s website to check and download the latest drivers. But you can expect manually updating drivers can take a lot of time. To save time, you can use a third-party driver update utility to update drivers automatically.
Many third-party driver update utilities allow you to update drivers with just a few clicks.
Method 3: Don’t allow computer to turn off USB Root Hub to save power
If your computer is allowed to turn off USB Root Hub to save power, the USB Root Hub device can be turned off without your notice. If that’s the case, your keyboard or mouse cannot wake the computer from the sleep mode. To fix the problem, you can go to the Device Manager and configure the settings. To do so:
1) Open Device Manager again.
2) Expand the Universal Serial Bus controllers category and double-click on the USB Root Hub device to open the Properties window.
3) Select the Power Management tab and uncheck the Allow the computer to turn off USB Root Hub to save power checkbox. Then click OK to save the changes.
4) Check to see if the problem persists.
Method 4: Refresh the hiberfil.sys file
The hiberfil.sys file stores the information that is required for Sleep and Hibernation. If this file is corrupted, your computer may not be able to wake up from the Sleep Mode. To fix the problem, you can try to refresh the hiberfil.sys file. Follow these steps:
1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.
2) Type ‘cmd’ into the Run box and press Shift+Ctrl+Enter key at the same time to open Command Prompt as Administrator.
3) Type the ‘powercfg -h off’ into the Command Prompt window, and press the Enter key on your keyboard.
4) Restart your computer.
5) Open Command Prompt as Administrator again.
6) Type ‘powercfg -h on’ into the Command Prompt window, and press the Enter key on your keyboard. Then the hiberfil.sys file should be refreshed.
7) Restart your computer again and check to see if the problem is resolved.
Method 5: Enable hybrid sleep
Some Windows 10 users have reported that enabling hybrid sleep can solve the problem. You can give that a try.
1) On your keyboard, press Win+I (the Windows logo key and the I key) at the same time to open Settings.
2) Select System.
3) In the left pane, select Power & sleep. Then in the right pane, click on the Additional power settings link.
4) Click Change plan settings.
5) Click Change advanced power settings.
6) Expand Sleep -> Allow hybrid sleep. Select Enable from the drop-down menu of Setting.
If you don’t see Allow hybrid sleep under the Sleep category, it’s probably hidden by Windows. You can use a command line to make it show up.
a) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.
b) Type ‘cmd’ into the Run box and press Shift+Ctrl+Enter key at the same time to open Command Prompt as Administrator.
c) Type ‘powercfg -h on’ into the Command Prompt window and press the Enter key on your keyboard. After that, you’ll see Allow hybrid sleep show up in the Power Options dialog box.
7) Click Apply -> OK to save the changes.
Method 6: Turn off fast startup
The last method you can try is to turn off fast startup in the system. Here’s how to do it:
1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.
2) Type ‘powercfg.cpl’ into the Run box and click OK to open the Power Options window.
3) Click on Choose what the power buttons do.
4) Click on Change settings that are currently unavailable.
5) Under Shutdown settings, uncheck the box next to Turn on fast startup (recommended). Then click Save changes.
6) Restart your computer and check to see if the problem is resolved.
Hopefully you can resolve the computer can’t wake up from sleep issue with the methods above. If you have any questions, ideas or suggestions, feel free to leave a comment below.