0x80d02002 Windows Update Error [Easy Fix]

Error code 0x80d02002 would occur to Windows 10 users when they’re trying to install a new build of Windows 10. If you also get this error code when installing Windows 10 Update, not to worry. You can fix it easily with the methods below.

Try these methods

Method 1: Reset Windows Update components
Method 2: Check if the region is correct
Method 3: Perform an in-place upgrade


Method 1: Reset Windows Update components

One of the effective methods to fix error 0x80d02002 is to reset Windows Update components. You can reset Windows Update components by renaming the SoftwareDistribution folder and the catroot2 folder, which required for the Windows Update process.

Here’s how to rename these two folders.

1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.

2) Type ‘cmd’ into the Run box and press Shift+Ctrl+Enter to open Command Prompt as Administrator. If you get a UAC (User Account Control) prompt, just click ‘OK’ to allow the app to make changes.

open command prompt

3) Copy and paste the following commands to stop the services accessing the SoftwareDistribution folder and the catroot2 folder. Make sure you press Enter after each command.

net stop bits
net stop wuauserv
net stop cryptsvc
stop the services related to Windows Update

4) Go to the folder location and rename the folders.

4a) Go to C:\Windows and locate the SoftwareDistribution folder. Rename it to ‘SoftwareDistribution.old’.

rename softwaredistribution

4b) Go to C:\Windows\System32 and locate the catroot2 folder. Rename it to ‘catroot2.old’.

rename catroot2

Tip: If you can’t rename the catroot2 folder via File Explorer, you can use commands. Just type the following command at the Administrator Command Prompt and press Enter.

ren C:\Windows\System32\catroot2 catroot2.old

5) At the Command Prompt, copy and paste the following commands to restart the services which were stopped in Step 3). Make sure you press Enter after each command.

net start bits
net sart wuauserv
net start cryptsvc
start the services related to Windows Update

6) Exit the Command Prompt.

7) Check to see if the Windows Update error 0x80d02002 is resolved.


Method 2: Check if the region is correct

If the region on Windows 10 is set incorrectly, the error 0x80d02002 can occur. So check if the region is correct in your system. Follow these steps:

1) On your keyboard, press Win+S (the Windows logo key and the S key) at the same time to open Search.

2) Type ‘settings’ into the search box and click on Settings.

open settings

3) Select Time & Language.

open time language

4) Select Region. Under ‘Regional format’, set the Current Format to ‘English (United Kingdom)’.

set current region format

5) Select Language. Under ‘Preferred languages’, click Add a language then add your language.

add a language

6) Once you have added your language, select your language and click the ‘Move Up’ button to make it the first language.

make your language the first language

7) Select Region again. Under ‘Country or region’, select your country from the drop-down menu.

select your region

8) Check to see if the Windows Update error 0x80d02002 is resolved.


Method 3: Perform an in-place upgrade

After following the above steps, if your Windows Update error 0x80d02002 still persists, you can try to perform an in-place upgrade. Many Windows 10 users have confirmed that an in-place upgrade can fix the Windows Update issues they’ve encountered.

For more information about in-place upgrades and regarding how to perform it, you can visit this link.

Hopefully you can resolve the Windows 10 Update error 0x80d02002 with the above steps. If you have any questions, ideas or suggestions, feel free to leave a comment below.

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