How to Fix MSI Laptop Camera Not Working – 4 Methods

If you can’t turn on the built-in camera on your MSI laptop, not to worry. Many MSI laptop users have reported the camera not working issue as well. You can use one of the methods below to fix the problem.

Try these methods

Method 1: Ensure you’ve installed System Control Manager (SCM)
Method 2: Press Fn+F6 together to enable the camera
Method 3: Reset the Embedded Controller (EC) firmware
Method 4: Update the chipset drivers

Method 1: Ensure you’ve installed System Control Manager (SCM)

MSI System Control Manager (SCM) is a built-in system control tool for you to manage device settings. It should be installed in order for the hardware and the function keys to work properly.

If SCM is not installed on your MSI laptop, the camera may stop working. So check if it’s installed on your laptop.

If it’s not installed, you can go to MSI official site to download the utility. Just go to your product’s SUPPORT page on MSI and download SCM from the Utility tab.

If SCM is already installed on your computer, and your MSI laptop camera is still not working, try Method 2.

Method 2: Press Fn+F6 together to enable the camera

For most MSI laptops, the camera can be disabled by default. In this case, you need to enable the camera manually.

To enable the camera, just press Fn+F6 (the Fn key and the F6 key) at the same time. Then check if the camera works properly.

If the camera still doesn’t work, try Method 3.

Method 3: Reset the Embedded Controller (EC) firmware

If Fn+F6 doesn’t resolve the problem, it’s possible the function keys have stopped working. In this case, you need to reset the EC firmware first, then try Fn+F6 again.

Here’s how to do it:

1) Turn off your laptop.

2) Unplug the AC power cord.

3) Press and hold the power button for about 15 seconds to reset the EC firmware.

4) Plug the AC power cord again.

5) Turn on your laptop.

6) Press Fn+F6 at the same time and and see if the camera works properly.

Method 4: Update the chipset drivers

The last method you can try to fix the problem is to update the chipset drivers.

To update the chipset drivers manually, you can google your MSI’s laptop name and go to the SUPPORT page where you can download the drivers.

Updating drivers manually can take time. To save more time, you can update the driver automatically with Driver Easy.

Driver Easy has the Free version and the Pro version. You can update the driver one by one with the Free version. But with the Pro version, you can update all drivers with one click. Besides, you’ll get full support and 30-day money back guarantee.

1) Download the Free version of Driver Easy, then install it on your computer.

2) Launch it and click Scan Now to scan your computer to detect any problem drivers.

3) Click the Update button next to the chipset driver to update the driver, then the driver will be downloaded automatically. Once download is done, you can install the driver manually. If you want the driver to install automatically, you can upgrade to the Pro version.

After updating the driver, check to see if your MSI laptop camera works.

Hopefully you find this article helpful. Feel free to let me know if you have any questions or comments.

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