When you connect the charger to your ASUS laptop, your laptop doesn’t start charging and you get a message saying “plugged in, not charging”. Do not worry. You can fix the ASUS laptop not charging issue easily with one of the methods below.
There are five methods below for you to try. Try them one by one and see if you can find the one that works for you.
Method 1: Try restarting
Sometimes you just need to restart your computer and the problem can be resolved.
If restarting doesn’t work for you, continue to try other methods.
Method 2: Perform a hard reset
A hard reset means a power reset, which can resolve the ASUS laptop “plugged in, not charging” issue.
If your laptop is using a removable battery, follow these steps to perform a hard reset.
1) Unplug the charger from your laptop.
2) Remove the battery.
3) Press and hold the power button for 30 seconds, then release.
4) Put the battery back in.
5) Plug the charger back in.
6) Start your laptop and check to see if the problem is resolved.
If your laptop is using a built-in battery, follow these steps to perform a hard reset.
1) Unplug the charger from your laptop.
2) Press and hold the power button for 30 seconds, then release.
3) Plug the charger back in.
4) Start your laptop and check to see if the problem resolves.
Method 3: Check battery health mode
The ASUS laptop “plugged in, not charging” issue can be caused by the battery health mode you’re using. To fix the problem, you can try to check the battery health mode and change it if you need.
What is battery health mode
You may already know, if you keep your charger connected whenever you’re using the laptop, the battery is often in a state of high-power (98-100%), which can reduce the battery life.
In order to extend the battery’s life, some ASUS laptop models offer an integrated feature called Battery Health Charging, which allows you to set the battery’s maximum power state.
Note: Battery Health Charging is preinstalled in your ASUS laptop. If you can’t find it in your laptop, your laptop probably doesn’t support this feature. You can visit the ASUS page to check if your laptop supports Battery Health Charging. If your laptop doesn’t support Battery Health Charging, this method doesn’t work for you.
With Battery Health Charging, you can choose one of the below three battery health modes.
- Full Capacity Mode – Battery can be charged to 100%.
- Balanced Mode – Stops charging when power is above 80% and charges again when power is below 78%.
- Maximum Lifespan Mode – Stops charging when power is above 60% and charges again when power is below 58%.
Usually, the Full Capacity Mode is set as default after the OS is installed on your computer. And if Balanced Mode or Maximum Lifespan Mode is selected, the “plugged in, not charging” issue can occur.
Determine what battery health mode you’re using. If you’re using Balanced Mode or Maximum Lifespan Mode, change it to Full Capacity Mode.
How to change the battery health mode in your ASUS laptop
1) On the taskbar, click the Tray icon and right-click the Battery icon.
2) Then you’ll see the current battery health mode you’re using. Ensure the Full Capacity Mode is selected. If not, select it and click OK to save the changes.
Method 4: Reinstall the battery drivers
Faulty battery drivers can cause the “plugged in, not charging” issue. To fix the issue, you can try reinstalling the battery drivers. Follow these steps:
1) Press Win+R keys to open the Run box.
2) Type “devmgmt.msc” into the Run box and click OK to open the Device Manager window.
3) Expand the Batteries category and right-click on Microsoft ACPI-Compliant Control Method Battery and then click Uninstall device.
4) Once that has been uninstalled, restart your ASUS laptop to allow Windows to reinstall the battery driver.
5) Check to see if the problem persists.
If reinstalling the battery drivers doesn’t work, try the next method.
Method 5: Perform a hardware troubleshooting
If none of the above methods resolves the problem, the reason can be a dead battery or damaged charger. You can perform a hardware troubleshooting to find out the reason.
Use another battery or charger to see if your laptop can be charged.
Hopefully you find this article helpful. If you have any questions, feel free to leave a comment below.