Easy to Fix ASUS Laptop “plugged in, not charging” Issue

When you connect the charger to your ASUS laptop, your laptop doesn’t start charging and you get a message saying “plugged in, not charging”. Do not worry. You can fix the issue easily with one of the methods below.

I’ve included six methods below to fix the problem. You may not have to try them all; just work your way down until you find the one that works for you.

Method 1: Try restarting
Method 2: Perform a hard reset
Method 3: Check battery health mode
Method 4: Reinstall the battery drivers
Method 5: Update the battery drivers
Method 6: Perform a hardware troubleshooting

Method 1: Try restarting

Sometimes you just need to restart your computer and the problem can resolve.

If restarting doesn’t work for you, continue to try other methods.

Method 2: Perform a hard reset

A hard reset means a power reset, which can resolve the ASUS laptop “plugged in, not charging” issue.

If your laptop is using a removable battery, follow these steps to perform a hard reset.

1) Unplug the charger from your laptop.

2) Remove the battery.

3) Press and hold the power button for 30 seconds, then release.

4) Put the battery back in.

5) Plug the charger back in.

6) Start your laptop and check to see if the problem resolves.

If your laptop is using a built-in battery, follow these steps to perform a hard reset.

1) Unplug the charger from your laptop.

2) Press and hold the power button for 30 seconds, then release.

3) Plug the charger back in.

4) Start your laptop and check to see if the problem resolves.

Method 3: Check battery health mode

The ASUS laptop “plugged in, not charging” issue can be caused by the battery health mode you’re using. To fix the problem, you can try to check the battery health mode and change it if you need.

What is battery health mode

You may already know that, if you keep your charger connected whenever you’re using the laptop, the battery is often in a state of high-power (98-100%), which can reduce the battery life.

In order to extend the battery’s life, some ASUS laptop models offer an integrated feature called Battery Health Charging, which allows you to set the battery’s maximum power state.

Note: Battery Health Charging is preinstalled in your ASUS laptop. If you can’t find it in your laptop, your laptop probably doesn’t support this feature. You can visit this page to check if your laptop supports Battery Health Charging. If your laptop doesn’t support Battery Health Charging, this method doesn’t work for you.

With Battery Health Charging, you can choose one of the below three battery health modes.

  • Full Capacity Mode – Battery can be charged to 100%.
  • Balanced Mode – Stops charging when power is above 80% and charges again when power is below 78%.
  • Maximum Lifespan Mode – Stops charging when power is above 60% and charges again when power is below 58%.

Usually, the Full Capacity Mode is set as default after the OS is installed on your computer. And if Balanced Mode or Maximum Lifespan Mode is selected, the “plugged in, not charging” issue can occur.

Determine what battery health mode you’re using. If you’re using Balanced Mode or Maximum Lifespan Mode, change it to Full Capacity Mode.

How to change the battery health mode in your ASUS laptop

1) On the taskbar, click the Tray icon and right-click the Battery icon.

2) Then you’ll see the current battery health mode you’re using. Ensure the Full Capacity Mode is selected. If not, select it and click OK to save the changes.

select full capacity mode

Method 4: Reinstall the battery drivers

Faulty battery drivers can cause the “plugged in, not charging” issue. To fix the issue, you can try reinstalling the battery drivers. Follow these steps:

1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.

2) Type “devmgmt.msc” into the Run box and click OK to open the Device Manager window.

open the device manager window

3) Expand the Batteries category and right-click on Microsoft ACPI-Compliant Control Method Battery and then click Uninstall device.

4) Once that has been uninstalled, restart your ASUS laptop to allow Windows to reinstall the battery driver.

5) Check to see if the problem persists.

If reinstalling the battery drivers doesn’t work, try updating the drivers. See Method 5.

Method 5: Update the battery drivers

You can go to the ASUS website to download the latest battery drivers corresponding to your laptop model.

Updating drivers manually takes time and requires a bit of technical knowledge. If you don’t have time and skills to do it manually, you can do it automatically with Driver Booster. Just a few clicks are required.

1) Download and install Driver Booster on your laptop.

2) Launch it and click SCAN to detect any problem drivers on your laptop.

3) Once scan is done, click the Update button next to the driver you wish to update, then the driver will be downloaded and installed automatically.

4) After updating the driver, check to see if the “plugged in, not charging” issue is resolved.

Method 6: Perform a hardware troubleshooting

If none of the above methods resolves the problem, the reason can be a dead battery or damaged charger. You can perform a hardware troubleshooting to find out the reason.

Use another battery or charger to see if your laptop can be charged.

Hopefully you find this article helpful. If you have any questions, feel free to leave a comment below.

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