Easily Fix Realtek Not Showing Up in Device Manager

Your computer had no sound. When you checked in Device Manager, you found the entry for Realtek audio driver was missing. What to do to fix the issue? Not to worry. You can easily fix the issue with the following methods.

Try these methods

Method 1: Update the Realtek audio driver
Method 2: Add legacy hardware
Method 3: Restore BIOS to default

Method 1: Update the Realtek audio driver

To fix the Realtek audio driver not showing up in Device Manager, the first method you can try is to download and install the latest Realtek audio driver.

You can manually update the driver or automatically update the driver with a third-party driver update utility.

To manually update the driver, go to your motherboard’s website (if you have no idea what motherboard you have, check this link) and download the latest version of Realtek audio driver.

If you don’t have the time or computer skills to update the driver manually, you can do it automatically with Driver Easy, which allows you to update a driver with just a few clicks.

1) Download Driver Easy and install it on your computer.

2) Launch the application and click the Scan Now button to detect any problem drivers on your computer including the Realtek audio driver.

3) Click the Update button next to the Realtek audio driver to download the driver automatically, then you can install the driver with the step-by-step guide from Driver Easy. If you go Pro, you can download and install the driver automatically with just one click.

4) After updating the driver, restart your computer and check to see if the error persists.

Method 2: Add legacy hardware

Adding legacy hardware from Device Manager can get the missing devices back. To get the Realtek audio device back, you can try this method. Here’s how to do it:

1) Right-click on the Start menu button and select Device Manager.

2) Click Action in the top and select Add legacy hardware.

3) Click Next.

4) Select the radio button next to Install the hardware that I manually select from a list (Advanced), and click Next.

5) Select Sound, video and game controllers from the list, and click Next.

6) Select Realtek from the “Manufacturer” list on the left and then select the latest version from the “Model” list on the right. Click Next to continue.

7) Click Next and follow the on-screen instructions to finish the install.

8) Go back to Device Manager and check if the Realtek audio entry shows up.

TIP: If you see a yellow mark next to the driver, simply updating the driver can resolve the issue.

Method 3: Restore BIOS to default

The problem can be caused by the incorrect settings in BIOS. To fix the problem, you can try to restore BIOS to default. Regarding how to do it, you can refer to the below steps:

1) Enter BIOS.

For all laptops or desktops, entering BIOS starts with a reboot. After booting your computer, on the load screen, you should see a notification telling you what key you can press to access BIOS. Keep pressing that key to enter BIOS settings.

For most machines, it’s the F2 key but some laptops use DEL or F8 instead. If you have no idea what the key is, consult your computer manufacturer for the answer.

2) Once you’re in BIOS, you can press F9 or F5 to bring up the Load Optimized Defaults prompt. Or find the option under the Security tab or the Exit tab.

Information: The name of the option allowing you to restore BIOS varies depending on what motherboard you have. It could be Reset to Default, Load Factory Defaults, Load Setup Defaults, etc.

3) Use the arrow key to select Yes, then BIOS will be restored to default.

4) Once done, press the key next to Save and Exit.

5) Reboot your computer and check to see if the problem persists.

Above are the effective methods you can try to fix the Realtek not showing up in the Device Manager issue. If you have any questions or suggestions, feel free to drop a comment below. I’ll get back to you ASAP.

5 thoughts on “Easily Fix Realtek Not Showing Up in Device Manager”

  1. Hey Camilla,

    I really appreciate all your help. It’s really well put together and is getting me somewhere, at least, I think.

    Please help. I’ve read a lot of threads looking for solutions to this question but none seem to work for me.

    I have a Lenovo Yoga 730-13IWL.
    Motherboard is Lenovo LNVNB161216
    Running Windows 10

    I was silly and followed some online advice to use an external device tool (Driver Booster – https://www.iobit.com/en/driver-booster-pro.php?AFF=76246&__c=1) to deal with a slow external monitor following this advice.

    This messed with a number of drivers. I’ve been able to fix some but I CANNOT get Realtek working/visible again.

    The realtek driver is not showing up, even when enabling view hidden drivers. It used to be there as hidden. But following Aaron Sum’s advice (Microsoft Agent), I tried to update this (which didn’t fix anything) and so deleted it since Aaron said Windows 10 would automatically update this on restart, but it didn’t.

    I can still see Realtek HD Audio Universal in the startup Task Manager (which I’ve enabled on start up).

    I have downloaded and installed the Realtek audio driver offered on my manufacturer website: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-730-13iwl/81jr/81jr0068uk/mp1hfl2q/downloads/driver-list/component?name=Audio
    but still can’t see anything after restarting.

    I then tried downloading the driver directly from the Realtek website (ALC894).

    Restarted the computer and nothing changed.

    Lenovo’s online Automatic Driver Update search says I’m up to date.
    Update&Security -> Window’s Update also says that I’m up to date.

    When I try playing audio nothing happens, all of the speakers say they are disabled. And there is no activity in the level meter if I try and play audio.

    I also tried to Add legacy hardware -> Realtek -> latest version , but when I do this the computer crashes. I tried again and it crashed again.

    Do you have any advice I can follow.

    Reply
    • Hi Kris,

      I’m sorry that your audio problem is not resolved. It seems you’ve tried most solutions that I could recommend.
      I’m not sure if you have tried the BIOS method. Check and ensure your audio device is enabled in BIOS. Also, you can try restoring BIOS to default.

      Reply
  2. I went to my motherboard’s site (Gigabyte) and found the RealTek driver for my Windows 10 version (2004). I downloaded it and ended up with a zip file. I extracted the contents of the zip file and ended up with an exe file but no README file. Using a Windows Explorer type program I have, the exe file appears to be an executable zip and among the the many files the exe’s zip file contains, it appears there is a setup.exe file. I tried running the zip-extracted exe file but had no joy. I have contacted the motherboard’s support to find out what to do with the un-Zipped exe. When I get an answer that works, I will post the successful procedure.

    Reply

Leave a Comment