When you try to install the Intel graphics card driver, and you run into The setup program failed to install one or more device drivers issue, you’re not alone. Many Windows users have reported this issue. You can fix the issue with the methods below.
I’ve included four methods to fix the problem. You may not have to try them all; just work your way down the list until you find the one that works for you.
Method 1: Configure the group policy settings
The problem can be caused by incorrect group policy settings. To fix the problem, you can configure the group policy settings in the Local Group Policy Editor. To do so:
Note: If you can’t access the Local Group Policy Editor by following the steps below, it’s possible that it’s not available on your Windows version. So this method doesn’t work for you, move on and try other methods.
1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.
2) Type ‘gpedit.msc’ into the Run box and click OK to open the Local Group Policy Editor.
3) In Local Group Policy Editor, expand Computer Configuration -> Administrative Templates -> System -> Device Installation, and then click Device Installation Restrictions.
4) In the right pane, double-click on Prevent installation of devices not described by other policy settings.
5) Ensure Disabled is selected. If not, click to select it, then click OK.
6) Restart your computer and check to see if the problem is resolved.
Method 2: Install the driver via Windows Update
Since you can’t install the latest Intel graphics card driver using the installer setup file, you can try to install the driver via Windows Update. Here’s how to do it:
1) On your keyboard, press Win+S (the Windows logo key and the S key) at the same time to open search.
2) Type ‘check for updates’ in the search box and select Check for updates from the result list.
3) Click Check for updates then wait for Windows to check for the updates including the driver updates.
4) If the driver update you want is available, install it then check to see if the problem persists.
If the problem persists, try Method 3.
Method 3: Install the driver via Device Manager
To install the driver successfully, you can install it manually via Device Manager. To do so:
1) Extract the driver file (.exe file) to a location where you’ll remember.
2) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.
3) Type ‘devmgmt.msc’ into the Run box and click OK to open Device Manager.
4) Expand the category ‘Display adapters’. Right-click on the Intel graphics card device and select Update driver.
5) Click Browse my computer for drivers.
6) Click Let me pick from a list of available drivers on my computer.
7) Click Have Disk…
8) Click Browse and then navigate to the folder that stores the extracted driver file.
9) Follow the wizard to install the driver. Then the driver should install successfully.
If the driver still can’t be installed, try Method 4.
Method 4: Automatically update the driver
If you can’t update the driver manually, you can use a third-party driver update utility to update the driver automatically.
The driver update utilities can provide the best-matched driver for your device. For good driver update utilities, they will do a series of tests before they upload the drivers to their driver database. This can avoid some problems that may happen during installation.
If you’re not sure how to find a good driver update utility, you can use Driver Easy. Driver Easy is one of the best driver update tools around the world. You can try it for free first then decide if you need to buy it. If you encounter any problems while installing the driver, you can contact their support for assistance.
Hopefully you find the article helpful. If you have any questions, ideas or suggestions, feel free to leave a comment below.