Fix: The setup program failed install one or more device drivers

You can’t install the Intel graphics card driver, and you run into The setup program failed to install one or more device drivers issue. Don’t worry. You can try the methods below to fix the problem.

There are three methods below for you to try to fix the issue. You may not have to try them all; just work your way down the list until you find the one that works for you.

Method 1: Configure the group policy settings
Method 2: Install the driver via Windows Update
Method 3: Install the driver via Device Manager

Method 1: Configure the group policy settings

The problem can be caused by incorrect group policy settings. To fix the problem, you can configure the group policy settings in the Local Group Policy Editor. To do so:

Note: If you can’t access the Local Group Policy Editor by following the steps below, it’s possible that it’s not available on your Windows version, so this method doesn’t work for you. In that case, move on and try other methods.

1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.

2) Type ‘gpedit.msc’ into the Run box and click OK to open the Local Group Policy Editor.

open group policy

3) In Local Group Policy Editor, expand Computer Configuration -> Administrative Templates -> System -> Device Installation, and then click Device Installation Restrictions.

navigate to device installation restrictions

4) In the right pane, double-click on Prevent installation of devices not described by other policy settings.

open prevent device installation settings

5) Ensure Disabled is selected. If not, click to select it, then click OK.

disable prevent device installation

6) Restart your computer and check to see if the problem is resolved.

Method 2: Install the driver via Windows Update

Since you can’t install the latest Intel graphics card driver using the installer setup file, you can try to install the driver via Windows Update. Here’s how to do it:

1) On your keyboard, press Win+S (the Windows logo key and the S key) at the same time to open search.

2) Type ‘check for updates’ in the search box and select Check for updates from the result list.

3) Click Check for updates then wait for Windows to check for the updates including the driver updates.

a screenshot shows how to update drivers through device manager

4) If the driver update you want is available, install it then check to see if the problem persists.

If the problem persists, you can try to install the driver via Device Manager. Try Method 3.

Method 3: Install the driver via Device Manager

To install the driver successfully, you can install it manually via Device Manager. To do so:

1) Extract the driver file (.exe file) to a location where you’ll remember.

2) Press Win+R keys to open the Run box.

3) Type ‘devmgmt.msc’ into the Run box and click OK to open Device Manager.

open device manager

4) Expand the category ‘Display adapters’. Right-click on the Intel graphics card device and select Update driver.

a screenshot shows how to install a graphics card driver in Device Manager

5) Click Browse my computer for drivers.

browse my computer for drivers

6) Click Let me pick from a list of available drivers on my computer.

7) Click Have Disk…

8) Click Browse and then navigate to the folder that stores the extracted driver file.

browse driver

9) Follow the wizard to install the driver. Then the driver should install successfully.

Hopefully you find the article helpful. If you have any questions, ideas or suggestions, feel free to leave a comment below.

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