Your Corsair device has stopped working. In Device Manager, you see “Corsair virtual input device” under Other devices with an exclamation mark on it. How to fix this driver issue? Not to worry. You can fix it with one of the methods below.
Method 1: Uninstall and reinstall the device
To fix the problem, you can try uninstalling then reinstalling the device in Device Manager. Here’s how to do it:
1) Right-click on the device and select Uninstall device.
2) Tick the box next to Delete the driver software for this device and select Uninstall.
3) Reboot your computer and check to see if the problem is resolved.
The above steps require your mouse to work properly. If your Corsair mouse doesn’t work due to this driver issue, you can use your keyboard instead. Then follow these steps:
1) On your keyboard, use the Tab key to select your computer name.
2) Use the down arrow key to navigate to the category “Other devices“.
3) Press the Alt key and the right arrow key at the same time to expand the category.
4) Use the down arrow key to navigate to Corsair virtual input device.
5) Press Shift + F10 to bring up the context menu.
6) Use the down arrow key to select Uninstall device.
7) Use the down arrow key to select Uninstall and press the Enter key to confirm the uninstallation.
8) Restart your computer: press the Windows logo key, then use the Tab key and the down narrow key to navigate to Restart.
Method 2: Update the driver with Driver Easy
To fix the Corsair virtual input device driver issue, you can try using Driver Easy to update the driver.
You can use Driver Easy to scan your computer to detect any problem drivers including the Corsair virtual input device driver, then you can update the driver with a few clicks. Note: You’re required to use the mouse to access Driver Easy. If your mouse doesn’t work at all, skip this method.
1) Download and install Driver Easy on your computer.
2) Launch the application and click Scan Now to detect any problem drivers on your computer.
3) Click the Update button next to the Corsair device driver, then the driver will be downloaded automatically. Once download is done, you can manually install the driver. If you want the driver to install automatically, you can upgrade to the Pro version.
Method 3: Reinstall iCUE
Reinstalling the Corsair Utility Engine (iCUE) may help fix the problem. You can follow these steps to reinstall the utility.
Firstly, you need to uninstall iCUE from your computer.
1) Open Control Panel on your computer.
2) View by Large icons and select Programs and Features.
3) Select Corsair Utility Engine in the list of programs, then select Uninstall.
Secondly, clear all iCUE related files.
1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.
2) Type “%appdata%” into the Run box and click OK.
3) Delete any Corsair folders.
4) Open the Run box again. Type “%localappdata%” and click OK.
5) Delete any Corsair folders.
6) Navigate to C:\Program Files or C:\Program Files (x86).
7) Delete any Corsair files in that folder.
Lastly, reinstall the utility.
Download the latest version of iCUE from Corsair, then install it on your computer. After that, check if the problem still persists.
Hopefully you find the article helpful. If you have any questions or suggestions, feel free to leave a comment below. I’ll get back to you ASAP.