Razer Synapse Failed to Start? Here’s How to Fix It.

If you can’t open Razer Synapse and receive the error message saying “Failed to start”, not to worry. You can fix the issue with the methods below.

Try these methods

Method 1: Run Razer Synapse as administrator
Method 2: Close Razer Synapse processes
Method 3: Perform a repair
Method 4: Reinstall Razer Synapse
Method 5: Update the drivers
Method 6: Check if the Razer Synapse service is running
Method 7: Delete the Razer Central Service config file


Method 1: Run Razer Synapse as administrator

To fix the Razer Synapse not opening issue, you can try to run Razer Synapse as administrator.

Right-click on the Razer Synapse shortcut and then select Run as administrator.

show how to run razer synapse as administrator

Method 2: Close Razer Synapse processes

You may not notice it but there are some Razer Synapse-related processes running in the background. These processes can be the reason for preventing Razer Synapse from opening. To fix the problem, you can try closing the background Razer Synapse processes.

Here’s how to do it:

1) On your keyboard, press and hold Ctrl+Shift+Esc to open Task Manager.

2) Right-click any Razer Synapse-related processes and then click on End task.

show how to end razer synapse related services

3) Launch Razer Synapse and check to see if the issue persists.


Method 3: Perform a repair (worked for me)

Performing a repair on the software may help you resolve the Razer Synapse failed to start issue. This is the method that I used to fix the issue.

Here’s how to perform a repair on the software:

1) Right-click on the Start menu button and click on Apps and Features.

2) Scroll down and locate Razer Synapse.

3) Click on Razer Synapse and select Uninstall, then click Uninstall again. After that, the “Razer GAMING Software” screen will open up.

4) On the RAZER GAMING SOFTWARE screen, click the REPAIR button, then the software will repair and update automatically.

repair razer synapse

5) Once you’re done with the process, check if you can open Razer Synapse successfully.


Method 4: Reinstall Razer Synapse

A clean re-installation of Razer Synapse can fix some recurring software issues like the not opening issue. So, you can try performing a clean re-installation of the application.

Follow these steps:

1) Right-click on the Start menu button and select Apps and Features.

2) Type “razer” into the search box, then you’ll see a list of Razer programs appear.

locate razer programs

3) Click on the first program, select Uninstall, then click Uninstall again.

uninstall razer synapse programs

4) On the “RAZER GAMING SOFTWARE” screen, click the UNINSTALL button.

5) Under “SELECT THE SOFTWARE TO UNINSTALL”, click Select All, then click UNINSTALL.

6) Click YES,REMOVE.

7) Click CLOSE.

8) Repeat the above steps for all other Razer programs.

9) Once you uninstall all Razer programs, go to the following locations and delete all of the files and folders.

C:\ProgramData\Razer

delete razer files in programdata


C:\Program Files (x86)\Razer

10) Download and install the latest version of Razer Synapse on your computer.

11) Launch Razer Synapse and check to see if the problem persists.


Method 5: Update the drivers

Outdated drivers can make Razer Synapse fail to start. You can try updating the drivers on your computer to fix the problem.

It takes time and computer skills to update the drivers manually. If you don’t have time or computer skills to do it manually, you can do it automatically with Driver Booster, which allows you to update drivers easily with a few clicks.

1) Download and install Driver Booster on your computer.

2) Launch the application and click SCAN, then Driver Booster will scan your computer and detect any outdated drivers on your computer.

3) After the scan is done, you’ll have a list of drivers that can be updated. Click the Update button next to the driver you wish to update, then the driver will be downloaded and installed automatically.


Method 6: Check if the Razer Synapse service is running

If the Razer Synapse service has stopped running, Razer Synapse may fail to start. So, check if Razer Synapse service is running. To do so:

1) On your keyboard, press and hold Ctrl+Shift+Esc to open Task Manager.

2) Under the Services tab, locate the Razer Synapse Service and the Razer Central Service, then check if their Status is Running.

ensure the razer synapse service is running

If not, right-click on them and select Start to start the service. After that, launch Razer Synapse and check to see if the problem persists.

start the razer synapse service

If the service fails to start as well, you may want to try Method 7.


Method 7: Delete the Razer Central Service config file

If the Razer Synapse service fails to start, it’s probably caused by the corrupted Razer Central service config file. To fix the problem, you need to delete the Razer Central Service config file.

Find the file in the following location then delete it.

C:\Program Files (x86)\Razer\Razer Services\Razer Central\RazerCentralService.exe.Config

The above methods can help resolve the “Razer Synapse failed to start” issue. If you have any questions or suggestions, feel free to leave a comment below.

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