Audio Services Not Responding on Windows 10? Here’s the fix.

When you get no sound issues, the first thing you may do is run the audio troubleshooter. But you can’t expect the troubleshooting would automatically fix all of the issues found, like the “Audio services not responding” issue. You need to fix it manually. In this article, I’ll show you how to fix the “Audio services not responding” issue in Windows 10.

I’ve included six methods to fix the problem. You may not have to try them all; just work you way down the list until you find the one that works for you.

Method 1: Restart the Windows Audio service and its dependencies
Method 2: Add the Network Service account and the Local Service account to the administrator group
Method 3: Install High Definition Audio Device
Method 4: Install default audio drivers
Method 5: Update audio drivers
Method 6: Perform an in-place upgrade


Method 1: Restart the Windows Audio service and its dependencies

If the Windows Audio service and its dependencies are stopped or having other issues, the “Audio services not responding” issue can occur. So to fix the problem, you can try to restart these services. To do so:

1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.

2) Type ‘services.msc‘ into the Run box and click OK to open the Services window.

open the services window

3) Locate and double-click on the Windows Audio service.

open windows audio service

4) On the pop-up Properties window, select the General tab. Then set the Startup type to Automatic and click Start.

restart windows audio services

5) Click Apply -> OK to save the changes.

6) Repeat the step 2) to step 5) to start the following three services:

  • RPC Endpoint Mapper
  • Remote Procedure Call (RPC)
  • DCOM Server Process Launcher

7) Restart your computer and check to see if the problem is resolved.


Method 2: Add the Network Service account and the Local Service account to the administrator group

If the logon properties of the audio service is set incorrectly, the problem can also occur. In this case, you’ll need to add the Network Service account and the Local Service account to the administrator group. You can do it with two commands. Just follow these steps:

1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.

2) Type ‘cmd’ into the Run box and press Shift+Ctrl+Enter key at the same time to open Command Prompt as administrator.

If you get a UAC (User Account Control) prompt, just click ‘Yes’ to continue.

3) Type below command, then type the Enter key on your keyboard.

net localgroup Administrators /add networkservice

4) Continue to type below command, then type the Enter key on your keyboard.

net localgroup Administrators /add localservice

5) Close the Command Prompt window then restart your computer to check to see if the problem persists.

Method 1 and Method 2 should work in most cases, but if they don’t work for you, try other methods.


Method 3: Install High Definition Audio Device

Some Windows 10 users have reported they had resolved the problem by installing the High Definition Audio Device. So you can try to install it as well. Here’s how to do it:

1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.

2) Type ‘devmgmt.msc’ into the Run box and click OK to open the Device Manager window.

open device manager

3) Expand the category Sound, video and game controllers. Right-click on the audio device (for example, Realtek audio), then select Update driver.

update audio driver

4) Select Browse my computer for drivers.

browse drivers

5) Select Let me pick from a list of available drivers on my computer.

pick drivers

6) Uncheck Show compatible hardware and select High Definition Audio Device (select the latest version to install) in the Model section then click Next to continue.

7) Follow the on-screen instructions to finish installing the device.

8) Restart your computer and check to see if the problem is resolved.


Method 4: Install default audio drivers

To fix the problem, you can try to install Windows default audio drivers. To do so:

Firstly, disable the settings that allow automatic downloads of manufacturer’s drivers.

1) On your keyboard, press Win+S (the Windows logo key and the S key) at the same time to open search.

2) Type ‘advanced system settings’ into the search box and select View Advanced System Settings in the result list.

3) On the pop-up System Properties window, go to the Hardware tab and click on Device Installation Settings.

4) Select the option No then click Save Changes.

Note: If this method doesn’t work, refer to the steps above to change the option back to ‘Yes’.

Secondly, uninstall the audio driver then install the default audio driver

1) Open Device Manager again.

2) Right-click on the audio device and select Uninstall device.

3) Click the Delete the driver software for this device checkbox and click Uninstall.

4) Once the driver is uninstalled, go back to the Device Manager window. Click Scan for hardware changes in the top menu to allow Windows to install the default audio drivers.

5) Restart your computer and check to see if the problem is resolved.


Method 5: Update audio drivers

The problem can be caused by outdated or faulty audio drivers. To fix the problem, you can try to update the audio drivers.

You can go to the PC manufacturer’s website to download the latest audio driver. Before getting started, you need to find out what Windows 10 version you have (32-bit or 64-bit) and what audio card you have.
Manually updating drivers can take forever if you have little driver knowledge. To save more time, you can use a third-party driver update utility to help you. Many driver update utilities allow you to update drivers with a few clicks. You just need to find a trustworthy one.
If you’re not sure which driver update utility is good to use, you can use Driver Booster.


Method 6: Perform an in-place upgrade

Faulty settings in Windows can also cause the “Audio services not responding” issue. If none of the methods above works for you, the last method you can try is to perform an in-place upgrade, which will reset the Windows settings, the registry settings, etc.

You can follow the steps in this article to perform an in-place upgrade. After that, the problem should be resolved.


Hopefully you can fix the “Audio services not responding” issue with the methods above. If you have any questions, ideas or suggestions, feel free to leave a comment below.

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