Your computer has no sound, and you tried to fix the problem with the audio troubleshooter. Then you got an error message saying ‘One or more audio service isn’t running’. So what to do to fix the problem?
You can try the below three methods to fix the problem. You may not have to try them all; just work your way down the list until you find the one that works for you.
Method 1: Restart the Windows Audio service and its dependencies
The easy method to fix the problem is to restart Windows Audio service and its related services. To do so:
1) On your keyboard, press Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.
2) Type “services.msc” into the Run box and click OK to open the Services window.
3) Locate and double-click on the Windows Audio service.
4) On the pop-up Properties window, select the General tab. Then set the Startup type to Automatic.
5) Click Apply -> OK to save the changes.
6) Continue to right-click on the Windows Audio service and select Restart to restart the service.
7) Repeat the step 2) to step 6) to restart the following three services:
- Remote Procedure Call (RPC)
- Windows Audio Endpoint Builder
- Multimedia Class Scheduler (Ignore this service if you can’t find it on your computer, as some Windows 10 versions haven’t this service.)
8) Check to see if the problem resolves.
Method 2: Reinstall the audio driver
Faulty drivers can also cause the ‘One or more audio service isn’t running ‘ issue. To fix the problem, you can try to reinstall the audio driver. Follow these steps:
1) On your keyboard, press the Win+R (the Windows logo key and the R key) at the same time to invoke the Run box.
2) Type ‘devmgmt.msc’ into the box and click OK.
3) Expand the category ‘Sound, video and game controllers’. Right-click on the audio device and select Uninstall device.
4) On the Confirm Device Removal dialogue, you’ll see a warning message that says “You are about to uninstall this device from your system”. Just check the box Delete the driver software for this device then click Uninstall to confirm the changes.
5) Restart your computer to allow Windows to reinstall the audio driver.
6) Check to see if the problem is resolved. If not, try Method 3.
Method 3: Update the audio driver
You can go to the PC manufacturer’s website to download the latest audio driver. Before getting started, you need to find out what Windows 10 version you have (32-bit or 64-bit) and what audio card you have.
Manually updating drivers can take forever if you have little driver knowledge. To save more time, you can use a third-party driver update utility to help you. Many driver update utilities allow you to update drivers with a few clicks. You just need to find a trustworthy one.
If you’re not sure which driver update utility is good to use, you can use Driver Booster.
Hopefully you find the article helpful. If you have any questions, ideas or suggestions, feel free to leave a comment below.